Douche of the Day: Paying for Wireless Internet

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The day my mother knows about anything is the day it stops being a “premium.” Case in point – wireless internet access in locations like hotels and airports. And the prices they are charging! For God’s sake, it would be easier to hire an army of carrier pigeons and disburse them from Gate 27, Terminal C to all your various friends and family then log-in for 6 minutes on SSID “Terminal”.

Once upon a time, the people who knew, or even wanted to get on via their wireless card was very small. Last night, Justin, Kate and Sandy each pulled out a laptop at my office, and asked what the password was to get on the network.

ORDWifi_01.jpg

The day my mother knows about anything is the day it stops being a “premium.” Case in point – wireless internet access in locations like hotels and airports. And the prices they are charging! For God’s sake, it would be easier to hire an army of carrier pigeons and disburse them from Gate 27, Terminal C to all your various friends and family then log-in for 6 minutes on SSID “Terminal”.

Once upon a time, the people who knew, or even wanted to get on via their wireless card was very small. Last night, Justin, Kate and Sandy each pulled out a laptop at my office, and asked what the password was to get on the network.

So sure, one would say, with more demand, the price should go up, more service to provide, someone has to bear the cost. Yeah – I suggest the people that charge me $89 for a room that swings from freezing cold to sauna in the span of 6 hours (the 6 hours that I’m trying to sleep) or perhaps the caged zoo that charges me $4.50 for a bottle of water and keeps me waiting at a gate endlessly for a plane called Godot. How ’bout either one of those companies step up and say,

“Hey, people. We’re really sorry about having such shitty customer service. We’re sorry we can’t seem to employ anyone here who is empowered to make a decision – whether it be someone who can answer why the sheets haven’t been changed in 3 days or why we report a storm in Chattanooga and that’s why your plane is delayed even though your iPhone says something different. We’re really, really, really sorry. In the meantime, surf the web and email your loved ones and tell them you’re gonna be late – on us.”

So airports and hotels – stop being douches. Please.